THE NEW STAGE IN RETAIL — CUSTOMER EXPERIENCE, MARKETPLACE AND AI
Sitare Sezgin
With the aim of becoming a fiduciary retailer, Teknosa implements many innovative applications with an omnichannel approach for a unique customer experience and enhances the digital experience in its stores. Today, Teknosa is the brand that provides customers with the most alternative channels in the sector with 20 different channels. Teknosa has implemented its marketplace model in order to increase the range of products it offers to its customers by 2022, with this investment, Teknosa has increased its product range by 30 times.
Teknosa CEO Sitare Sezgin, who stated that they will continue to progress towards becoming a fijital retailer, will share with us their innovative steps in the field of customer experience and digitalization, artificial intelligence solutions and marketplace developments.
An inspiring session for the industry.